Renewed purchase of AVG PC tune-up on line

AVG Protection
3

Hello Jon.
I apologize for the inconvenience caused. Upon reviewing your account, I see that you have AVG Internet security and AVG PC TuneUP product in your account. Could you please let us know in which AVG product in which you are facing the issue? so that we are happy to help you with it. Please feel free to contact us back for any further assistance. Thank you.

1

now being asked for # off box to down load protection,  there is no box, ordered online.  Just a tadd frustrating??? where do we go from here?

2

Hello Jon.
I apologize for the inconvenience caused. Upon reviewing your account, I see that you have AVG Internet security and AVG PC TuneUP product in your account. Could you please let us know in which AVG product in which you are facing the issue? so that we are happy to help you with it. Please feel free to contact us back for any further assistance. Thank you.