Hello Lawrence.
Thank you for contacting AVG Community Support.
We will certainly check and help you.
Have you activated the product after renewing the subscription?
If not please activate the subscription using the below link:| AVG (https://support.avg.com/SupportArticleView?l=en&urlname=activate-avg-secure-vpn&retUrl=support_secure_vpn)
Let us know the status of the issue after trying the steps in the link.
Thank you.
When I recently renewed a 3 year subscription then whenever I turn my computer on does it ask me to upgrade my membership as before I had the free version. What good is your AVG if it doesn't recognize that I have paid for a 3 year subscription.
Hello Lawrence.
Thank you for contacting AVG Community Support.
We will certainly check and help you.
Have you activated the product after renewing the subscription?
If not please activate the subscription using the below link:| AVG (https://support.avg.com/SupportArticleView?l=en&urlname=activate-avg-secure-vpn&retUrl=support_secure_vpn)
Let us know the status of the issue after trying the steps in the link.
Thank you.