Hello Sandra,
I regret for the inconvenience.
The steps you received is for the older version.
Please follow the below steps to reactivate AVG Internet Security.
* Open AVG Internet Security.
* Click on "My AVG->My Subscription"
* From here you will get an option to "Enter your new license number".
Please enter the license number you have and this will reactivate AVG on your computer.
Need to reactivate acct. Email says open avg app click on support and hit reactivate. I do not have support option and have scoured many areas of the app and do not see reactivate anywhere
Hello Sandra,
I regret for the inconvenience.
The steps you received is for the older version.
Please follow the below steps to reactivate AVG Internet Security.
* Open AVG Internet Security.
* Click on "My AVG->My Subscription"
* From here you will get an option to "Enter your new license number".
Please enter the license number you have and this will reactivate AVG on your computer.