Ernesto,
The renewal of AVG Internet Security - Unlimited has been processed and is valid till 2021. Could you share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of your AVG My Account - Products tab to check and assist you further?
Hi. On April 8th I paid the renewal of AVG Security Unlimited with my credit card that expired on April 30. In my AVG account appears that I must still renew the subscription, although in my credit card account summary is already charged the subscription and I have the invoice in my Orders historial. When I will receive the confirmation that the renewal is Ok. Thanks.
Ernesto, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
There is another screen shot in which I need still to renew my subscription. And it expires in 6 days.
Thank you for the screenshot.
Since one of the screenshot shows the email address, I have removed it from the post.
I have sent an email for you to provide the screenshot of entire page of "My Products" and "My Order History".
Once we receive the screenshot through email, will proceed further on this matter.
Ernesto,
The renewal of AVG Internet Security - Unlimited has been processed and is valid till 2021. Could you share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of your AVG My Account - Products tab to check and assist you further?