Renewing Internet security

AVG Protection
3

Hello Lynda,

I understand the inconvenience.
Share the (screenshot) of AVG Antivirus free window to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

I have downloaded the software to renew my internet security ,but once it is installed instructed to restart the PC ,which I did ,then when I  double click on the installed file nothing happens ,so cannot paste my license number ,as instructed in the email .It has reverted back to the free version !

2

Hello Lynda,

I understand the inconvenience.
Share the (screenshot) of AVG Antivirus free window to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.