have the same problem as previous entry have my licence key but cannot enter it
Hi Viv,
I can understand how upset you must be.
Please check this article for the steps to activate your AVG Internet Security: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number
Please follow the below steps to activate the AVG PC TuneUp with the new License Number :
1. Please open the AVG PC TuneUp
2. Click on Help & Support
3. Select Activate Product
4. Enter the License Number
5. Type License Number in the License Code field, and then click Next, and then click Finish.