Hello Patricia,
Please click the below link to find your answer.
https://support.avg.com/answers?id=906b0000000DUvI
Thank you.
Patricla, Also in future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Please try to keep whole conversation in one question/thread to speed up resolution.
AVG Guru
Hello Patricia,
Please click the below link to find your answer.
https://support.avg.com/answers?id=906b0000000DUvI
Thank you.