Hi Trevor.
We'll be glad to clarify this.
Please note that 8th Nov 2020 is not the program expiry date but the next renewal date. Since you agreed to automatic renewal of this subscription, it happens 15 days prior to the original expiry date.
This is to ensure continuing protection. These 15 days are added to the new subscription.
Hope this clarifies your concern and if you need anything else, do not hesitate to let us know.
I just renewed my Internet Security subscription for another year one day before the old one was going to expire. However, after I entered the new licence code the application said I had renewed for only 351 days and that it would expire on 8 Nov 2020. What happened to the full year of 365 days? Surely the new expiry date should be 24 Nov 2020
Hi Trevor.
We'll be glad to clarify this.
Please note that 8th Nov 2020 is not the program expiry date but the next renewal date. Since you agreed to automatic renewal of this subscription, it happens 15 days prior to the original expiry date.
This is to ensure continuing protection. These 15 days are added to the new subscription.
Hope this clarifies your concern and if you need anything else, do not hesitate to let us know.