Reniew my paid lisence

Hello Marinda,
We apologize for the inconvenience.
To assist you better, could you please provide us the screenshot of the error message you receive when you enter the license number? Click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you

i cannot put in my new lisence number. please Help me.  the same happened last year.  i cannot pay for something that do not worK.

Hello Marinda,
We apologize for the inconvenience.
To assist you better, could you please provide us the screenshot of the error message you receive when you enter the license number? Click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you