Renovacion automatica

Juan, This Community is basically only English language… Query translation…
[Spanish to English]
automatic renewal
In January 2017 pay 56 Euros for AVG internet security and cancel the automatic renewal. this year renew and pay 61 euros. up to here all right but now I see that they charge me another 75 euros for another renewal automatically ??? what is my surprise that I am going to claim it and there is no support in Spanish and there are no emails for claims, I can not make the return they say on their website etc … for me it's a scam and they take advantage of bundling people
AVG Guru

En enero 2017 pague 56Euros por AVG internet security y cancele la renovacion automatica.
este año renove y pague 61 euros . hasta aqui todo correcto pero ahora veo que me cobran otros 75 euros por otra renovacion automaticamente??? cual es mi sorpresa que voy a reclamarlo y no existe soporte en español y no hay correos para reclamaciones, no puedo hacer la devolucion que dicen en su web etc… 
para mi es una estafa y se aprovechan de liar a la gente

Juan,
We're here to help, but can you ask your questions in English please?

Juan, This Community is basically only English language… Query translation…
[Spanish to English]
automatic renewal
In January 2017 pay 56 Euros for AVG internet security and cancel the automatic renewal. this year renew and pay 61 euros. up to here all right but now I see that they charge me another 75 euros for another renewal automatically ??? what is my surprise that I am going to claim it and there is no support in Spanish and there are no emails for claims, I can not make the return they say on their website etc … for me it's a scam and they take advantage of bundling people
AVG Guru

Please can someone reply to my questions? I've been waiting for over 2 hours now

Juan,
We're here to help, but can you ask your questions in English please?