Repeated requests to restart computer when I've paid for AVG Anti-Virus and Tune-up

AVG Protection
4

Hello Noranm,

I apologize for the inconvenience. Due to a recent update in Ransomware, some files gets corrupted on the hacker attack component. So, to fix this we need to reinstall the program using offline installer link.

Please download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe . This tool will help with removing antivirus component of AVG 2017 and its traces. Open tool User Account control - click "Yes" Windows safe mode - click "No" (we cannot recommend use the tool in safe mode because there is a problem with compability) Choose installed version (AVG Free, AVG Internet Security) Click "Uninstall" Click "Restart computer".

1

How can I stop being asked to restart my computer when I have current subscriptions for Ant-Virus and Tune up?

2

Once uninstalled, please use the below offline installer link to install AVG Internet Security Unlimited on your computer.
For 32 bit OS: http://files-download.avg.com/inst/mp/Internet_Security_x86_1826.exe
For 64 bit OS: http://files-download.avg.com/inst/mp/Internet_Security_x64_1825.exe

Note: Please select "Enter the license" to activate your product with the license you received after the purchase.

3

Hello Noranm,

I apologize for the inconvenience. Due to a recent update in Ransomware, some files gets corrupted on the hacker attack component. So, to fix this we need to reinstall the program using offline installer link.

Please download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe . This tool will help with removing antivirus component of AVG 2017 and its traces. Open tool User Account control - click "Yes" Windows safe mode - click "No" (we cannot recommend use the tool in safe mode because there is a problem with compability) Choose installed version (AVG Free, AVG Internet Security) Click "Uninstall" Click "Restart computer".