Repeatedly losing connection

Hello Owen,
Thank you for contacting AVG Community Support.
We are really sorry to know that you receive error code. We'll certainly check and help you out. I once again apologize as you were not able to connect with the live support. It seems the live connection is busy.Not to worry. I'll help you with your request.Generally you will get this error code when unable to establish a VPN connection. Changing the VPN location will mostly fix it. To know about changing the VPN location refer | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-secure-vpn&q=vpn+getting+started&supportType=home)
I hope you find the information helpful.
Please let us know if this helped you to establish connection with the VPN.
Awaiting your response.

Anyone know what the JPURP0 error message is?  The Bot can't help, and there is no way to get a live person, which is unacceptable for a paid product.  I may be done with AVG.

Hello Owen,
Thank you for contacting AVG Community Support.
We are really sorry to know that you receive error code. We'll certainly check and help you out. I once again apologize as you were not able to connect with the live support. It seems the live connection is busy.Not to worry. I'll help you with your request.Generally you will get this error code when unable to establish a VPN connection. Changing the VPN location will mostly fix it. To know about changing the VPN location refer | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-secure-vpn&q=vpn+getting+started&supportType=home)
I hope you find the information helpful.
Please let us know if this helped you to establish connection with the VPN.
Awaiting your response.