Leif,
Thank you for confirming! We have escalated your request to the concern team. Not to worry, they will process this request and get back to you via email. Kindly make a note of this case number: 04386011 for further reference with AVG. Please, feel free to let us know if you require any further assistance. Thank you.
Hello Leif,
Thank you for understanding and please do not apologize for this.
As explained by Ranjani, please keep checking the email to get further updates on your issue.
Lief, I linked your other posting (https://support.avg.com/answers?id=906b0000000DehZAAS) to this topic!!.
AVG Guru
Hi again, and sorry I have to write again.
I can see that Alan Binch should have made a reply yesterday, but I'm not able to see hvad he replied.
If it's a mistake please accept my apologies.
regards
leif