Report a false positive

AVG Protection
3

Hi Yigal,

We will certainly look into this and help you.
Please try uploading the files via AVG FTP server. Click the below link to show steps for upload the files.
https://support.avg.com/SupportArticleView?urlname=AVG-FTP-file-upload

1

Hi, my name is Yigal, and I work for Netspark Mobile (Netspark Mobile - Netspark Mobile). Our application is a web content filter. We have received multiple complaints that our installation file for Windows is flagged as FileRepMalware.
I tried to upload the file on the Report a false positive page on your site (False Positive File Form) but was unable to upload it (I tried on a few different computers and the file is less then 50 MB).
Is there anyone who I can contact who can help me
Thank you,
Yigal

2

Hi Yigal,

We will certainly look into this and help you.
Please try uploading the files via AVG FTP server. Click the below link to show steps for upload the files.
https://support.avg.com/SupportArticleView?urlname=AVG-FTP-file-upload