Hello Paul.
Thank you for contacting AVG Support Community.
We will certainly check and help you.
We would like to clarify that you have received an email from the McAfee Antivirus provider, not from AVG.
As the name McAfee is mentioned in that email, they have sent you a subscription expiration reminder email. It seems that you have an active McAfee product so they sent you an email.
If you need more clarification regarding this email, please contact McAfee Support and check, they will help you.
If you have any queries regarding AVG products, please feel free to contact us back, we will help you further.
Thank you for your understanding.
Just received an email about billing:
Itinerary for software updates.
From: JeffreyJames(pagehalm.1985@outlook.com) To: paul0812@yahoo.co.uk
Date: Friday, 24 June 2022, 11:01 BST
Please review this important news.
As of June 26th your McAfee-Internet Protection subscription will end.
Your service must stay active if you wish to keep protecting your internet devices. Please visit here to renew your subscription immediately.
You are now protecting 3 devices:
-2 computers -1 smartphone
Your current plan allows up to 5 different devices to be protected. Take action and secure your phone, tablets, and computers now. Keep your data safe be renewing your subscription today.
is it normal to get contacted through private email about an AVG product??Hello Paul.
Thank you for contacting AVG Support Community.
We will certainly check and help you.
We would like to clarify that you have received an email from the McAfee Antivirus provider, not from AVG.
As the name McAfee is mentioned in that email, they have sent you a subscription expiration reminder email. It seems that you have an active McAfee product so they sent you an email.
If you need more clarification regarding this email, please contact McAfee Support and check, they will help you.
If you have any queries regarding AVG products, please feel free to contact us back, we will help you further.
Thank you for your understanding.