Hello Angel,
I understand your concern. Please be informed that I see from your record that you have only one active subscription of AVG PC TuneUp and that was recently renewed. Your new expiry date is on 2018.9.21. You will not be charged again by AVG and the second order number you have provided is for last year purchase of AVG PC TuneUp. If you have not activated AVG PC TuneUp, please click on this link http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp for the steps to activate AVG PC TuneUp. If you face any difficulties with the activation, feel free to contact us.
I have AVG PC TuneUp and I was charged with a new license 701-8948985, after reinstalling the product on August 7 and now I have been informed that I will be charged, and I have a license (701-4703111) expiring on September 21 and I would like the amount of the new license to be returned, but there is no way and the month of grace expires tomorrow
As it looks was renewed and not by me, but automatically and more than a month in advance of the expiration of last year's license. In this way I have been forced to renew it without my consent, since I still have the license of last year.
however according to its policy, during the first month can request the return of the amount and obvious cancellation of the license, without obligation; making use of this, I request the cancellation and refund of the amount