Request action to be taken in case of detection

AVG Protection
9

Hi Avinash,
this is clear, I always did so, but the "Ask" voice is no longer present in all the menus … so I try again as soon as the problem comes in and I re-write you for explanation, okay?

Many thanks for help me, I love Antivirus AVG and I do not want to be forced o change antivirus

8

Hello Marco,
I am sorry for any inconvenience caused. Please note that the 2017 version of AVG program retains the setting to ask you before taking any action in case of a detection. Please click on Menu, select Components. You can change the settings for Resident shield and Online shield components. Click on Customize, select Actions to set your preference. Apart from this, you will have this setting when you configure a scheduled scan.

1

I have installed version 2017, the version has been updated by itself.
In this version Is it no longer possible to have the request for the action to be taken in case of detection? If so how do you configure it? There are some places where you can configure but are incomplete or they will not work !!!
This is very important in case of false positives or on local archives that need NOT BE REMOVED but checked!! First it was possible in 2016 version.
Thank you for response

2

Hello Marco,
I am sorry for any inconvenience caused. Please note that the 2017 version of AVG program retains the setting to ask you before taking any action in case of a detection. Please click on Menu, select Components. You can change the settings for Resident shield and Online shield components. Click on Customize, select Actions to set your preference. Apart from this, you will have this setting when you configure a scheduled scan.

6

Hi Avinash,
this in partialy correct because is not possible allow/ignore a files in some menu: the only voice are "delete" "quarantine" "repair"… How I can "allow" or "ignore" a detection?? I often find message of file deletion that I havent allowed or seen…

7

Marco,
I am sorry if the instructions in my previous post were not clear.
Open AVG Anti virus/Internet Security.
Click on Menu, select Components.
On components window, click on Customize against "Resident shield" component.
On the next window, click on 'Actions' in the left pane menu.
You must be able to change the action that should be performed when a threat is detected.
Click on the drop down and select 'Ask'.
Click on OK to save the settings.

3

Hi Avinash,
this is clear, I always did so, but the "Ask" voice is no longer present in all the menus … so I try again as soon as the problem comes in and I re-write you for explanation, okay?

Many thanks for help me, I love Antivirus AVG and I do not want to be forced o change antivirus

4

Ok thank you Abirami
   I kindly ask you to be informed when these features will be implemented in order to get back to using AVG (well on mailing list or email directly)
Have a nice day

5

Marco,

We do not have an option to send an email once the update is released. However, make sure that AVG program is set for an automatic update. If not, follow the instructions in this article AVG Antivirus: Update Settings to customize an automatic update.