Hello Bonnie,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
Upon reviewing your case details, we see that you have received email from Marie Chmelinova AVG Customer Care refund team with subject AVG refund request - Case #03101043 on 4/14/2016 12:20 PM. We kindly request you to please reply to that email.
Thank you.
AS statedin the above,all paperwork requested by AVG has been sent numerous emails sent to me,even one asking for my postal code.If a refund or reply is not received by this afternoon-05-17-16,I will be contacting the BBB in Ottawa.Tks
Hello Bonnie,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
Upon reviewing your case details, we see that you have received email from Marie Chmelinova AVG Customer Care refund team with subject AVG refund request - Case #03101043 on 4/14/2016 12:20 PM. We kindly request you to please reply to that email.
Thank you.