Request for refund

Hello Yuszana,

We are here to help.
We couldn't locate any charges/active subscriptions under your current account. We found a charge under different e-mail address of yours. Hence, sent you an e-mail explaining the charges and revert to us for further assistance.
Thank you.

hi…
i was charged for avg product that i not use on 22 feb 2019. when i log into the avg system, the note "you don't have any subscription' will appear.

Hello Yuszana,

We are here to help.
We couldn't locate any charges/active subscriptions under your current account. We found a charge under different e-mail address of yours. Hence, sent you an e-mail explaining the charges and revert to us for further assistance.
Thank you.