Request for refund

AVG Subscription
3
Hi Jennifer,

We understand your concern.

We will help you with the necessary ifnromation.

Unfortunately, we are unable to locate your account with the current email address.


We have sent you an email to your email address "jennifer*****77@gmail.com". Please reply back to the email with the requested information.
1

HELLO, IM JENNIFER LAWAI, I WOULD LIKE TO INQUIRY FEW THINGS?!
 

  1. WHEN DID I SUBSCRIBE TO AVG VPN? I CAN’T REMEMBER DOING THAT.
  2. OH GOD, I JUST REALIZE THAT I’VE CHARGE FOR THIS AND I DON’T EVEN KNOW WHEN YOU GUYS STARTED TO CHARGE ME BY YEARLY. WHAT I CAN SEE LAST YEAR 25/8/19 (RM136) AND THE LATEST 25/8/19 (RM136) AGAIN? NOW I HAVE TO TRACE BACK MY CREDIT CARD FILE TO SEE WHEN DID YOU STARTING CHARGING ME! AND I WOULD LIKE TO KNOW HOW MONEY HAS BEEN TAKEN OF MY CREDIT CARD WITHOUT MY PERMISSION AND ACTUALLY KNOWING MY CARD NUMBER I HAVE NOT ASKED FOR THIS PRODUCT.
  3. SOME MORE I HAVE CHECKED MY EMAIL (GMAIL/YAHOO/HOTMAIL) THERE IS NO EMAIL NOTIFICATION RECEIVED OR PAYMENT RECEIPT THAT YOU SAID WE HAVE MADE THAT PAYMENT!  AND NOW I WOULD LIKE THE MONEY ALL REFUNDED YOU'VE NO RIGHT TAKING THE MONEY AND I WILL MAKE A REPORT TO THE AUTHORITY!! I WILL AWAIT YOUR REPLY BEFORE I TAKE THIS ANY FURTHER.
  4. I WANT YOU TO TERMINATE WHATEVER MY CREDIT CARD AT YOUR SYSTEM NOW
2

Hi Jennifer,

We understand your concern.

We will help you with the necessary ifnromation.

Unfortunately, we are unable to locate your account with the current email address.


We have sent you an email to your email address "jennifer*****77@gmail.com". Please reply back to the email with the requested information.