Hello Andre,
On checking your account, we could see that you have been charged for the renewal of AVG TuneUp on 12/14/18.
Do you wish to have a refund for this order?
Can you tell us the product which you have cancelled on December 14th?
On december 14 2018 my contract has been cancelled on my request. I received a confirmation from your side that the contract stopped on 19 january 2019.
Nevertheless I stated that on january 14 2019 you charged my bankaccount 44,99 €.
I kindly request you to refund 44,99 €.
Kind regards,
André De Clercq
Hello Santhosh,
I regret to inform you that did not feel advantages of AVG tuned up for a labtop which will be set out of use very shortly. Therefore I cancelled the product AVG including AVG protection.
I hope this information will allow you to refund te amount of 44.99 €
Best regards
André
Thank you for the confirmation.
I have processed refund for the recent renewal of AVG TuneUp Unlimited and sent an email confirming the same.
Hello Andre,
On checking your account, we could see that you have been charged for the renewal of AVG TuneUp on 12/14/18.
Do you wish to have a refund for this order?
Can you tell us the product which you have cancelled on December 14th?