Request for Unauthorised Autorenewal amount

Hi Sreepathy,

We're glad to help you with your request.
Upon checking our records, we see that you've wrote your concern in other post & we've replied to it. Please ignore it.
As requested, we've initiated the refund process & an email confirming the same has been sent to you.
In future, please avoid sharing order/account details over the public post. Reason being, privacy concerns. For further queries, feel free to write back to us.

Please refund this payment (Order No.xxxxxx), I have not requested for this auto-renewal. I don't know how it was set for auto renewal.
please refund the amount immediately



Order details
Order number: xxxxxxx
Product Name Price
AVG TuneUp
1-year subscription, Unlimited devices, billed annually
Rs 999

Automatically renewed until: 25 November 2020

Payment details
Card ending: ************xxxx
Subtotal: Rs 999
Tax: Rs 180
Total: Rs 1,179


To retrieve your invoice, please click here.
Your credit card statement will show “*DRI*AVG Technologies” for this purchase.

Billing address
Sreepathy B S
.
. (Zip removed)
(Email address removed)

Hi Sreepathy,

We're glad to help you with your request.
Upon checking our records, we see that you've wrote your concern in other post & we've replied to it. Please ignore it.
As requested, we've initiated the refund process & an email confirming the same has been sent to you.
In future, please avoid sharing order/account details over the public post. Reason being, privacy concerns. For further queries, feel free to write back to us.