Good day, Naadia.
We acknowledge your refund request.
AVG Express Install is a service that can be redeemed to receive remote assistance in installing, configuring AVG software on computers (Windows, MAC).
We're afraid as we'll not be able to remotely access your iPad. Hence, we've suggested you to reach our mobile team.
Upon checking our records, we see that your request has landed in their channel.
Also, we see that the concerned team has sent you an email including the installation, activation steps.
If you require any assistance regarding the installation process, you can reply to that email explaining the issue that you're experiencing while installing.
The concerned team will help you further with it. If you'd still like to cancel the Express Install service, we do understand.
Good morning
Not having any success in opening AVG Express on my iPad so that they can gain remote access.. It seems l cannot download AVG multi device on my iPads. Have tried numerous times.
Thanks
Good day, Naadia.
We acknowledge your refund request.
AVG Express Install is a service that can be redeemed to receive remote assistance in installing, configuring AVG software on computers (Windows, MAC).
We're afraid as we'll not be able to remotely access your iPad. Hence, we've suggested you to reach our mobile team.
Upon checking our records, we see that your request has landed in their channel.
Also, we see that the concerned team has sent you an email including the installation, activation steps.
If you require any assistance regarding the installation process, you can reply to that email explaining the issue that you're experiencing while installing.
The concerned team will help you further with it. If you'd still like to cancel the Express Install service, we do understand.