Hello Jeffrey,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. We'll certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I am having the same problem as Jeffrey. If I am not refunded for the second subscription, and it appears from a message that I saw that I am not receiving protection on my computer, I had better get a refund or I will be contacting the state of Maryland about pursuing fraud charges!
This is Ms. Pinzow
Hello AVG, I'm requesting a refund for your software subscription; it seems I'm being billed multiple times (double or more) for some items over the past year via PayPal; please look into these duplicates and let me know if I'm being billed too much! No issues with the AVG software, it just seems like I'm being overcharged. Please help!
Please help me with my refund; I'd like to continue to use the software suite in good trust.
Thanks!
-Jeffrey
Hello Jeffrey,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. We'll certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Fran,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We will check and help you to get refund for duplicate subscription.
Please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.