Requesting refund

Hello Karen,
Thank you for contacting AVG Community Support.
We understand that you wish for refund and have difficulty in reaching us.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

i requested a refund about 4 weeks ago and still haven't received it, i have been trying to either web chat with someone about it but not being connected and none of the phone numbers work, what else can i do???

Hello Karen,
Thank you for contacting AVG Community Support.
We understand that you wish for refund and have difficulty in reaching us.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.