Requesting Refund

Hi Abdul.
Thank you for reaching us here.
We acknowledge your request for refund and certainly clarify this charge. We can assure you that we have not processed any unauthorized payments from your card or account.
Unfortunately, you do not have an active subscription for AVG registered under the email address that you have used to contact us here.
I have sent an email requesting more details to locate your account information. Please revert it containing those details to assist you further.

Today, when I was checking my credit account I found out that on 01/26/20 at 09:01 a.m in Mozambique; I was charged EUR ​​​​98.99 by DRI AVG Technologies orderfind.comIE! I didn't buy any item this year. I only did that last year. I also received an alert from my Bank about the operation. I called the Bank and they said that i should contact the AVG services to refund.  Could any one from the community tell me what to do and how to get refunded?

Hi Abdul.
Thank you for reaching us here.
We acknowledge your request for refund and certainly clarify this charge. We can assure you that we have not processed any unauthorized payments from your card or account.
Unfortunately, you do not have an active subscription for AVG registered under the email address that you have used to contact us here.
I have sent an email requesting more details to locate your account information. Please revert it containing those details to assist you further.