Reset avg password on pc

Hello Steve,
We will help you sort it out. Could you share a screenshot of the AVG Antivirus Free user interface to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.

Thanks but when I try to remove it it asks for the password, which the programme has forgotten in a blu screen crash.  I tried to download an .exe file from your site but this does not download in any way that is useful…i cannot therefore do the above…as i said before!

My avg free will not update uninstall or search for updates on win vista and sw version 18.6.3066
tried clicking suggested link that failed to download…hekp

Steve, to remove AVG Antivirus free, run AVG clear tool as mentioned here.
To install the program, refer this https://goo.gl/LYUXfg article.
Feel free to contact us if you need further help.

Thank you for the screenshot.

It seems that you have an entered a "Password Protection" for entering into AVG settings.

Please enter the password to access the settings.

This password is different from your AVG MyAccount password.

If you do not remember the password, please remove and reinstall AVG Internet Security on your computer to fix the issue.

This is what I get when trying an update…I tried a suggested download exe link to remove password which would not successfully download or execute.  thanks Vishnu
view of password requirement for update or uninstall

Hello Steve,
We will help you sort it out. Could you share a screenshot of the AVG Antivirus Free user interface to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.

When you try to save the screenshot, below File name field you will have a drop down to change the type of file.

Please use JPEG, JPG or PNG format and send back to us.

You can post the screenshot here on your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Steve, please run AVG Clear tool to remove 2018 version of AVG.

how to convert screenshot I can only see them in word doc

Thanks but when I try to remove it it asks for the password, which the programme has forgotten in a blu screen crash.  I tried to download an .exe file from your site but this does not download in any way that is useful…i cannot therefore do the above…as i said before!

AVG Remover tool WILL NOT download…perhaps you heard that1

how to convert screenshot I can only see them in word doc