Resetting of password

Hi Bonnie.
We're sorry to hear about the inconvenience caused.
I see that you have created and activated online AVG MyAccount to the email address that you used to contact us here.
You would have not been able to post on this forum without an active AVG MyAccount.
Please click the links below to install and activate AVG BreachGuard on your PC:
Installing AVG BreachGuard on Windows
Activating AVG BreachGuard on Windows

May 4, 2020- I tried to sign on to my account and was told that I had entered a invalid password. I tried to reset my password only to be told I needed to know the old/current password that I had forgotten and could not enter. I entered my new password and still the system would not take the new password because I did not enter my old/current password. I can not sign into my AVG account to complete download of a new program that I purchased and was charged $51.70.
How, can I get a new sign on password with the old forgotten one being entered first?

Hi Bonnie.
We're sorry to hear about the inconvenience caused.
I see that you have created and activated online AVG MyAccount to the email address that you used to contact us here.
You would have not been able to post on this forum without an active AVG MyAccount.
Please click the links below to install and activate AVG BreachGuard on your PC:
Installing AVG BreachGuard on Windows
Activating AVG BreachGuard on Windows