Resident sheild component not active

I uploaded the file but I assume there 's no way to attach it to my Post? I assume that it needed to be associated with my Problem, but it just uploaded with my email address .

Don Smith quote "can't seem how to attach it to this post any Hints???"…
Don, You could try uploading the file to the AVG FTP server (http://support.avg.com/SupportArticleView?q=ftp%20server&urlname=How-to-upload-a-file-to-our-FTP-server).
AVG Guru

I have Avg Free 2014 , Resident Sheild shows component not active, uninstalled Avg sevral times , & reinstalled but to no avail.  Shows it is Enabled but won't stay active whats the issue?  Wanted to attach the Avg Sys info file that I ran but can't open it to copy & paste it nor can't seem how to attach it to this post any Hints???

OK Don, Your uploaded file will be analysed… When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep… will respond to your posting @ their earliest convenience but please bear in mind that it's now the weekend.
AVG Guru

I uploaded the file but I assume there 's no way to attach it to my Post? I assume that it needed to be associated with my Problem, but it just uploaded with my email address .

Don Smith quote "can't seem how to attach it to this post any Hints???"…
Don, You could try uploading the file to the AVG FTP server (http://support.avg.com/SupportArticleView?q=ftp%20server&urlname=How-to-upload-a-file-to-our-FTP-server).
AVG Guru