Resolving issues found in a scan I am taken to a link to purchace again

I have a purchased and registered version of Avg and I am taken to a link to purchase again . I am paid up until Sept 2021 and purchace in Sept. and have never been protected as advertised. AVG does not meet expetations.

Hello Dave,

We're sorry to hear that you feel that way.
Were you prompted to purchase an AVG subscription when you tried to resolve the performance issues of your computer?
Please share us the screenshot of the payment window you received, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance. Keep us updated.