Resolving issues with computer

AVG Protection
1

I am new to AVG.  I paid for a plan & it has been downloaded.  The plan is not scheduled

to expire until 2020.  When I run the scans, it shows there are some performance issues,

as follows:

Browser Data

System Cache & Logs

Outdated Software

Registry Issues

 

When I click on the resolve button, it takes me to another screen asking me to sign up

for a plan.  What exactly did I pay for when I purchased AVG?  Mine is a paid plan &

not a free trial plan.  Can someone please enlighten me so I can get my performance

issues fixed?

Thanks

3

Hello Gwenda,

I understand that after running AVG scan, it showed about performance issues. To fix this, you were prompted to purchase.

This scan window you recieved is for the purchase of AVG PC TuneUp. The AVG program you have purchased will protect your computer against threat. Whereas the pop-up you recieved is to purchase AVG PC TuneUP.

This product helps to improve your computer speed and performance.

If you do not want to purchase this product, you can simply close this scan results window.

2

Hello Gwenda,

I understand that after running AVG scan, it showed about performance issues. To fix this, you were prompted to purchase.

This scan window you recieved is for the purchase of AVG PC TuneUp. The AVG program you have purchased will protect your computer against threat. Whereas the pop-up you recieved is to purchase AVG PC TuneUP.

This product helps to improve your computer speed and performance.

If you do not want to purchase this product, you can simply close this scan results window.