Hello Joseph,
We apologize for the inconvenience caused.
May I know the exact error message you have received while the update fails?
Are you using free or paid version of AVG Product?
Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!
Thank you.
Other Joseph Liebreich posting (https://support.avg.com/answers?id=906b0000000cpbYAAQ).
AVG Guru
You wrote:
Sorry for the inconvenience caused.
The legitimate Firefox and Thunderbird shouldn't show as threat by AVG.
This should be a False Alarm, however we need some information so that we can confirm it.
May I know the name of the AVG program that you have installed on your PC?
Also mention whether it is a free, paid or trial version and confirm us whether you have the latest 2016 version installed.
We request you to update your AVG program once and check whether Firefox and Thunderbird is detected as threat by AVG.
My response: I am unable to update. I get repeated update failed messages. I have the free version of AVG # 16.51.7497. I do not have any problem using Internet Explorer. Joe
Other Joseph Liebreich posting (https://support.avg.com/answers?id=906b0000000cpbYAAQ).
AVG Guru
Hello Joseph,
We apologize for the inconvenience caused.
May I know the exact error message you have received while the update fails?
Are you using free or paid version of AVG Product?
Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!
Thank you.