Restart my coverage

I have opened the AVG My Account page and I don't see any reference to 'subscribe message'

I have paid for 2 years subscription to Secure VPN effective 13 Feb 2018.
Your site is saying I have to resubscribe  -  WHY, when I've paid until 13 Feb 2020.
I have opened the AVG My Account page and I don't see any reference to 'subscribe message'
Ok, thats as is but when I attempt to turn on the VPN I receive the "License expired" and a prompt to renew.
The next billing date will be 29 Jan 2010.
So what happens now please.
Karthikeyan (Customer Support), Thankyou for your assistance and guidance.
Everything works as advertised.
Cheers,
David.
I'm glad to hear that your issue is resolved.

I appreciate your time and co-operation.

Yes, David. Thank you for your efforts.
It shows the correct date for AVG Secure VPN. It actually shows the billing date which is related to the auto renewal process that would start 45 days prior the subscription expiry.

Is that clearer ??User-added image

User-added image

David, you have mentioned that our site is saying that you have to resubscribe.
Could you provide the screenshot of the page where it shows this message?
Open AVG Secure VPN window. Click on "My AVG–>My Subscriptions" and see whether it shows the correct expiry date for VPN.

Hello David,

We will help you with this.
Do you see the subscribe message on AVG my account?
If yes, provide the screenshot of the message regarding AVG Secure VPN here.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Have you activated AVG Secure VPN successfully?