Hi Paul,
We will help you to get this issue resolved.
Please share us the screenshot of the AVG user interface to check and assist you further.
Regards,
Vishnu Vardan
My AVG (IS) has been showing 'restart required' for the last few days.
I have restarted my machine several times
I do not want to have to remove and reinstall AVG if possible - is there any other way to fix this error
Paul, you have an older version of AVG Internet security.
We have to uninstall the older version using a remover tool and install the newer version of AVG Internet Security.
Refer this article to run the remover tool https://support.avg.com/SupportArticleView?l=en&urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
In order to use the clear tool use this link https://www.avg.com/en-us/download-thank-you.php?product=REM
Let us know if you have any issues
Hi Paul,
We will help you to get this issue resolved.
Please share us the screenshot of the AVG user interface to check and assist you further.
Regards,
Vishnu Vardan
screen shot attached
each time I try to add an image the icon shows as a broken file - if I reload the page my response does not appear