Restart taking long time

Avg asked to restart to fix problems I said yes it has been an hour and a half I need my computer now for work! They should tell us if it is going to be a long time. How do I stop it!

Hello Rhonda,
Let's work together to fix it. Have you initiated disk scan using Disk doctor in AVG Tuneup? Are you able to do force restart or restart your device in safe mode https://support.avg.com/SupportArticleView?urlname=AVG-Restart-Windows-Safe-Mode ?

Hello Rhonda,
Let's work together to fix it. Have you initiated disk scan using Disk doctor in AVG Tuneup? Are you able to do force restart or restart your device in safe mode https://support.avg.com/SupportArticleView?urlname=AVG-Restart-Windows-Safe-Mode ?