Hello Berna. I apologize for the inconvenience caused. I kindly request you to add the files to the exception list so that the specified files will not be scanned by the AVG program. Please have a look at this article http://bit.ly/18WB2dg to add the files to the exception list. Thank you.
Hi Berna, sorry for the inconvenience caused. If AVG deletes a file, you can restore them from Virus vault. Please refer this article to restore the files for virus vault ( http://bit.ly/1BjJf8A ). Please do not hesitate to contact us for further assistance. Thanks.
I've tride that, but just can't find the "right path" But it also looks as if AVG "delete" that file? I just can't get that file restore or put it to exception. Please, I need help, for how to undelete a file, or virus.
\\ |
Unknown, C:\Program Files\WindowsApps\D52A8D61.FarmVille2CountryEscape_3.2.226.0_x86__jwbwg6xx0377a\Template.exe;"Secured";"6/23/2015, 10:24:24 PM";"File or Directory";"" |
I've tride that, but just can't find the "right path" But it also looks as if AVG "delete" that file? I just can't get that file restore or put it to exception. Please, I need help, for how to undelete a file, or virus.
Hi Berna, sorry for the inconvenience caused. If AVG deletes a file, you can restore them from Virus vault. Please refer this article to restore the files for virus vault ( http://bit.ly/1BjJf8A ). Please do not hesitate to contact us for further assistance. Thanks.