Hi Ian, I sincerely apologize for the difficulties you are currently experiencing. Please contact our AVG Chat Support by clicking on this link - http://avgread.me/1LKv8dv . We will look into your issue and will resolve it for sure. Thank you.
Hi,
I would like to retrieve 2 important files from the AVG virus vault. All my attempts to restore the files have been unsuccessful, stating "access denied". On locating the files and right clicking, I am given 3 options - "restore", "restore as" and delete, the two "restore's" both respond with access denied. these files are really important, any help or advice to retrieve them would most appreciated.
Hi Ian, I sincerely apologize for the difficulties you are currently experiencing. Please contact our AVG Chat Support by clicking on this link - http://avgread.me/1LKv8dv . We will look into your issue and will resolve it for sure. Thank you.