Dears,
My notebook was damaged (HARD DRIVE DAMAGE) . Therefore it was necessary delete all programs, including AVG. Luckily the notebook was saved after cleaning all the programs.
So I need you help how can I proceed to install AVG TuneUp and AVG Antivirus on the same notebook, after mentioned cleaning, because as I said these two App. were deleted.
Sincerely,
Moacyr Torres Ferreira
Moacyr,
Sorry to hear that, not to worry, we are here to help you with reinstallation process. We see that you have AVG PC TuneUp (1 computer) valid till 2018.12.2 and your AVG Internet Security unlimited is not yet synced with our records. We have escalated it to our senior team, they will check and get back to you soon. Your patience is much appreciated.
Refer this article: http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp to reinstall your AVG PC Tuneup and you can install trial version of AVG Internet Security from our official website: https://www.avg.com/en-us/download to have protection until the escalated issue gets resolved.