Hello, Matthew.
AVG will detect and remove all known types of Ransom ware infections but we do not have tools to decrypt the files.
Hello,
My name is Matthew Lee and I work for IT management company Next Kernel and I am just inquiring if your company offer services in recovering encrypted files that have been locked due to rapid ransom-ware. We have already tried to recover the encrypted data by the decrypting tool offered by Trend Micro but the tool was not available to recognize rapid ransom-ware. The criminal's ransom is .8 in bit coin currency. We have successfully removed the virus but we have failed in retrieving the data locked. If your company offers services in decrypting files and retrieving lost files please respond back to this email. Thank you so much for your time and I can't wait to here back.
Matthew Lee
Next Kernel
Hello, Matthew.
AVG will detect and remove all known types of Ransom ware infections but we do not have tools to decrypt the files.