Hi,
I have repaired teh program following your instructions. Hence, the AVG keeps turning off some of its components (see the pic). More less, these two are always turned off. What can I do?
Martin
Thank you for the screenshot.
We request you to repair the program and check for the issue again
If the issue persist, we have to reinstall the program.
Refer this article for repairing https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
We could also see that the Hacker attacks component has been turned off. Please try to turn on the component manually.
Keep us posted.
Hi Martin,
We are sorry to hear this.
Please accept our apologies for the inconvenience caused.
Could you mention the application which you quarantined?
Are you still getting the popup in the Windows?
Could you share us the screenshot of the popup.
Keep us posted.
Hi, I activate the ransomware protection, the protection against rare appliations and the document protection. However, 1 or 2 days after, all of these are disactivated again (and I need to rutn them on again and again). Is this normal? What should I do to keep them on al the time? Sometimes, while working, suddenly windows begin popping up (like that you click in Windows to open search engine, etc., somehow that I'm clicking with my mouse all around). I do not know if I there is something wrong in my computer. I ran the deep analysis yesterday and everything was alright. Thank you!
Hi Martin,
We are sorry to hear this.
Please accept our apologies for the inconvenience caused.
Could you mention the application which you quarantined?
Are you still getting the popup in the Windows?
Could you share us the screenshot of the popup.
Keep us posted.
Martin, we regret to hear that the issue persists.
I'd like to confirm that the pop ups are not generated by AVG. Regarding the inactive components issue, please uninstall and reinstall the app once.