Hello Robert,
We're happy to help.
Could you please share the screenshot of the popup/screen that asks you for the security certificate?
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
I am cleaning up an almost new Asus G75 laptop hoping to tie it up to the web. The old McCaffee security software certificate has expired. It is now operating in Windows 7 and will be updated to Windows 10 ..... IF..... I can ever download from the web. I currently use a total AVG package on my two desk top and hope to download the AVG package once I can get to the web.
The laptop keeps telling me I need a security certificate to connect to the web......caught in a catch 22 I know what I want to do but can't do it.
Any suggestions short of a large hammer!!!!
Bob C.
The laptop keeps telling me I need a security certificate to connect to the web......caught in a catch 22 I know what I want to do but can't do it.
Any suggestions short of a large hammer!!!!
Bob C.
Hello Robert,
We're happy to help.
Could you please share the screenshot of the popup/screen that asks you for the security certificate?
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
We're happy to help.
Could you please share the screenshot of the popup/screen that asks you for the security certificate?
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
Hi Nisha
I did… I think??? I deleted the desktop Icon and the program file. shut down the lap top and re started to verify… under the recycle bin I deleted permanently. It looks gone…
Clicked on the Explorer button and get…
under Bing…
"There is a problem with this website's security certificate.
The security certificate presented by this web site ihas expired or is not yet valid.
*********The instructions provided to get a screen shot does not work in Windows 7 currently installed on the laptop…
Bob C.
Appreciate your technical knowledge & efforts, Robert.
Thank you for updating the status. If required, you can check this article, which has the steps to install AVG Ultimate package.
For further queries, feel free to write back to us.
Thank you for updating the status. If required, you can check this article, which has the steps to install AVG Ultimate package.
For further queries, feel free to write back to us.