Hello Hugo,
Thank you for reaching AVG Support Community.
I'm glad to assist you in the right direction.
Upon checking your AVG account, I see the AVG TuneUp is unsubscribed which means you will not be auto-renewed for this subscription.
Let me clarify this for you. Usually, the auto-renewal event happens at the regular cost of the AVG product, it will not include any offers in it, so the renewal amount and offer amount might differ.
Please click on the below chat link to connect our AVG Sales team, they will further clarify and assist you with the best offers & deals to purchase AVG Ultiamte,
https://support.avg.com/support_sales_chat
Thank you.
I was surprised to see your adjusted offer of €40.80 for AVG ULTIMATE instead of €119.99. Still bizarre because when logging into my account I find 99.99 €. Recently on 19.03 I paid 59.99 € for a renewal of AVG INTERNET SECURITY alone. I will accept the proposal of €40.80 provided that the sum of €59.99 is fully refunded; I don't like double security. I will not renew my AVG TUNE that expires on July 1, because the proposed price differs too much from the original €44.99. What do you propose as an acceptable solution?
Hello Hugo,
Thank you for reaching AVG Support Community.
I'm glad to assist you in the right direction.
Upon checking your AVG account, I see the AVG TuneUp is unsubscribed which means you will not be auto-renewed for this subscription.
Let me clarify this for you. Usually, the auto-renewal event happens at the regular cost of the AVG product, it will not include any offers in it, so the renewal amount and offer amount might differ.
Please click on the below chat link to connect our AVG Sales team, they will further clarify and assist you with the best offers & deals to purchase AVG Ultiamte,
https://support.avg.com/support_sales_chat
Thank you.