Hello Hugo,
We've replied to your original post. I request you to check your original post and revert to us.
Please try to keep the whole conversation in one thread to speed up the resolution.
Thank you for your understanding.
I was surprised to see your adjusted offer of €40.80 for AVG ULTIMATE instead of €119.99. Still bizarre because when logging into my account I find 99.99 €. Recently on 19.03 I paid 59.99 € for a renewal of AVG INTERNET SECURITY alone. I will accept the proposal of €40.80 provided that the sum of €59.99 is fully refunded; I don't like double security. I will not renew my AVG TUNE that expires on July 1, because the proposed price differs too much from the original €44.99. What do you propose as an acceptable solution?
Hello Hugo,
We've replied to your original post. I request you to check your original post and revert to us.
Please try to keep the whole conversation in one thread to speed up the resolution.
Thank you for your understanding.
Hugo, It is not recommended to share your order details and account info over this public post, we've sent an email with all answers and additional support.
I request you to check your email and revert to us.
Thank you for your understanding.