Ripped off by AVG

Hi Alec,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

Hi Alec,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

After having £40 taken from my account in the middle of December without my permission !!
iam then told it could take upto 2 weeks getting my money back on the 27th December ! How they can take your money in seconds they say it's the way banks work!!! Rubbish.

After asking and asking i was told on the 13 January i would get a response still waiting!!!

Is this normal for this company there customer service is s**t they are highway robbers!!!