Hello John,
We will look into it.
Please share the screenshot of that detected message with its path to check and help you further. Do you receive any error while trying to click on resolve? Are you able to delete that file manually?
I ran a scan yesterday the identified an unsecured threat (rootkit hidden process) that it could not resolve. I rebooted and ran a scan today and AVG identified 2 more threats (rootkit hidden processes) that it could not resolve. Any ideas? Thanks
Thank you for the info, John.
We have sent you an email with the link to get connected with our technical team. Please follow that email and you will be able to resolve the issue.
We have sent you an email with the link to get connected with our technical team. Please follow that email and you will be able to resolve the issue.
Hello John,
We will look into it.
Please share the screenshot of that detected message with its path to check and help you further. Do you receive any error while trying to click on resolve? Are you able to delete that file manually?
We will look into it.
Please share the screenshot of that detected message with its path to check and help you further. Do you receive any error while trying to click on resolve? Are you able to delete that file manually?