Hello Rob,
We regret for the inconvenience caused. Could you please let us know the exact AVG program on which you are facing the issue and also please try to run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Once uninstalled download the installation file using the link : http://www.avg.com/us-en/download to reinstall your AVG program. Please feel free to contact us for further assistance.
Thank you.
Thanks for helpful and speedy reply. AVG Remove was very helpful - I hadn't seen that but I wasn't too interested in reading everything. Re-installed as suggested and all seem to go ok. Thanks for your assistance.
Hello Rob,
We regret for the inconvenience caused. Could you please let us know the exact AVG program on which you are facing the issue and also please try to run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Once uninstalled download the installation file using the link : http://www.avg.com/us-en/download to reinstall your AVG program. Please feel free to contact us for further assistance.
Thank you.
Hello Rob,
Thank you for your kind post and for your support of AVG products. That's great to hear your issue has been resolved now. Please feel free to contact us for further assistance.
Thank you.