Running 1-click maintenance for first time on pc-tune-up 2015. Laptop is stuck on analyzing the "Clean up browser" optionu

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4

Hi James,
In order to analyze it please provide us with diagnostic output using this tool and please add detailed description of issue.
Thanks

1

The "Tests are being carried out…"  bar is stuck at about 90 done and just keeps going…

3

James, Have a look @ this new form link (https://support.avg.com/support_contact_form) to get email/chat/phone support. Otherwise, When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep… will respond to your posting @ their earliest convenience but please bear in mind that it's now the weekend…
AVG Guru

2

Hi James,
In order to analyze it please provide us with diagnostic output using this tool and please add detailed description of issue.
Thanks