Runtime Windows

AVG Performance
9

Hello Sergery,
We understand that you are receiving messages from AVG in start up about windows recovery.
Could you please attach the screen shot of this here?
We will be able to analyse the exact issue and assist you better.
Thank you.
Sreedevi Padmakumar
AVG Customer Care.

10

Thank you for the confirmation Sergey.
In this case, we have escalated your case to our senior level team and awaiting for a suggestion.
Once we get a suggestion, will post it here.
Your patience is much appreciated.

1

My AVG PC TuneUp 2015 makes the copy of windows (or what?) .
if it is not a copy , I still want to turn it off

when I was starting my PC , it offers me 2 startup Windows
Original and recovery windows from AVG, how to disable that? sry for my english

4

Sergey, Did you follow the instructions in the Kishore (AVG Technologies) posting & use the AVG Rescue CD?.
AVG Guru

2

Thank you for the confirmation Sergey.
In this case, we have escalated your case to our senior level team and awaiting for a suggestion.
Once we get a suggestion, will post it here.
Your patience is much appreciated.

8

Sergey, AVG Rescue CD is in the 'Business' part of the Downloads section (http://www.avg.com/ww-en/download-business) [Scroll Down].
AVG Guru

3

User-added image
Translate:
Select the operating system to start:
1. …
2. …
Use the arrow keys <UP> and <DOWN> to highlight the appropriate line.
Press <Enter> to confirm


To select specific options Windows boot, press <F8>

7

Hello Sergey,
Thank you for sharing us the screenshot. Please run the AVG rescue CD using the instructions on the article http://support.avg.com/SupportArticleView?urlname=What-is-AVG-Rescue-CD and check whether it resolves the issue.
Thank you.

6

Hello Sergery,
We understand that you are receiving messages from AVG in start up about windows recovery.
Could you please attach the screen shot of this here?
We will be able to analyse the exact issue and assist you better.
Thank you.
Sreedevi Padmakumar
AVG Customer Care.

5

Hello Sergey,

We appreciate your patience.
We request you to provide the screenshot or photo of what is displayed on the startup of your PC so that we can assist you better?
Please attach the image to this post and send it to us.
Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.