Safari can't load some websites with Web Shield On

Mac products
5

Hello Gytis,

I understand the inconvenience.
Can you share the screenshot of AVG Antivirus version in Mac?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

Safari is not loading some websites, for example itunesconnect.apple.com or https://developer.apple.com/account/ 

I've contacted Apple and they said it's some an issue with the AVG AntiVirus because when I turn off the Web Shield the issue is gone right away.

itunesconnect.apple.com is just showing the spinning wheel.
developer.apple.com/account says that Safari can't establish a secure connection to the Apple servers.

Other interesting fact, I can load these websites on Google Chrome.

2

Hello Gytis,

I understand the inconvenience.
Can you share the screenshot of AVG Antivirus version in Mac?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

6

Ok, thanks.

It should be more convenient to add the exception.

4

Ok, thanks.

It should be more convenient to add the exception.

3

Yes, since this is a manual method of adding exception, you may find it difficult.
You can except the option to be included on program interface in mere future.
Thank you.