Larry,
Thank you for reaching out to us with your concerns. We apologize for the difficulties. Could you please provide us the screenshot http://avgclick.me/getscreenshot of the threats which are detected by AVG?
We would like to inform you that normal mode is in fact the default working mode of a system operating system while safe mode is a diagnostic mode, which is used to detect, repair or troubleshoot issues of computer.
In normal mode all drivers are loaded by operating system by default. The safe mode won't include the Firewall feature for protection so you may have some list which won't occur in normal mode that contain firewall protection.
Please feel free to get back to us for any issues with AVG. Thank you!
When I run the AVG virus scan in safe mode it found 81 issues. When I run it in normal mode it does not find anything. How do I get it to address/fix the issues found in safe mode?
Larry, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Larry,
Thank you for reaching out to us with your concerns. We apologize for the difficulties. Could you please provide us the screenshot http://avgclick.me/getscreenshot of the threats which are detected by AVG?
We would like to inform you that normal mode is in fact the default working mode of a system operating system while safe mode is a diagnostic mode, which is used to detect, repair or troubleshoot issues of computer.
In normal mode all drivers are loaded by operating system by default. The safe mode won't include the Firewall feature for protection so you may have some list which won't occur in normal mode that contain firewall protection.
Please feel free to get back to us for any issues with AVG. Thank you!